Thank you for your order.

If for some reason you need to return items you ordered, please follow the guide lines listed below. If you have any questions, please call the office at +27 21 5311836 : Tuesday through Friday 09h00 - 16h30, and Mondays 10h00 -
16h30 or email us at orders@precept.org.za.

1. Materials returned for credit in new and excellent condition and returned within 60 days of the original invoice date will receive a full refund. Materials which are damaged or marked will not receive a refund. (See item #4 below concerning damaged or defective materials you received.) If materials are received after this 60-day grace period or become out dated in the interim, NO CREDIT will be issued.

2. Please package materials carefully and return them to us at :
PRECEPT MINISTRIES (SA)
P.O. Box 539
Howard Place 7450
South Africa
Please will you notify the office and supply the Post Office tracking number for the parcel returned.

3. We will not issue a credit if merchandise is damaged due to inadequate packing by the customer, so it is very important that you prevent any damage to the merchandise during shipment.
(a) Carefully package materials. If you are returning workbooks that are bound with staples, insert paper between each book to prevent the staples from rubbing against another workbook.
(b) Stack all materials fl at and include enough packaging material or padding so the merchandise is secure in the box and does not shift during shipment.

4. If you receive defective materials (missing or cut pages, etc.) please advise us, and we will replace them. We will advise you whether or not the defective item should be returned to us.

5. If we have shipped incorrect items, please let us know. We will send the correct items to you and will arrange for the incorrect items to be sent back to us.

THANK YOU VERY MUCH FOR YOUR CO-OPERATION